Swyx

As accredited Swyx resellers, 1st Locate Voifirst can provide you with a fully bespoked Swyx system across one or several sites if required. We operate 2 Call Centre operations in the North of England and you are welcome to visit either of these and see Swyx operating in a live environment
                       design!

Voifirst will design and implement your Swyx system plus provide the entire call handling routines and ongoing maintenance. As we operate two large scale call centres, we are able to identify and integrate optimum call answering scenarios to the Swyx system.
Replacing your existing telephone system.

SwyxWare can replace a traditional PBX totally. Then, all calls are handled over the IP network and no separate telephone cabling is necessary. The server software can be installed on a server PC with standard components. As accessories the user can choose between IP phones, handsets and headsets.

SYSTEM FEATURES
 

 

For companies with several different locations, SwyxWare is especially practical if an IP fixed line already exists. In addition to data transmission, it is also possible to transmit internal calls at no additional cost. External calls are operated by a Least Cost Routing module, which terminates every call into the PSTN at that exit point most favourable.

This opens far more cost savings when implementing IP Telephony, for instance concerning internal calls between subsidiaries over the PSTN as well as management and support costs of PBXs at several sites.

Mobile Employees/Home Offices

If employees are out of office a lot or if they do not have the same workdesk every day, they can log on to SwyxWare via an ISDN or DSL connection of an ISP. This can be done with a laptop or a PC. All employees can use their 'normal' extension number and can profit from the cost-effective connection to the ISP or from a flat rate.