IP telephony products

As accredited Swyx resellers, 1st Locate Voifirst can provide you with a fully bespoked Swyx system across one or several sites if required. We operate 2 Call Centre operations in the North of England and you are welcome to visit either of these and see Swyx operating in a live environment
                       design!

Voifirst will design and implement your Swyx or Asterisk system plus provide the entire call handling routines and ongoing maintenance. As we operate two large scale call centres, we are able to identify and integrate optimum call answering scenarios to the Swyx or Asterisk system.
 

Product portfolio

 

SWYX - suitable for even the largest Call Centre application, 1st Locate Voifirst offer fully integrated solutions for specific markets including:

 

Customer Contact Centres - from 5 to 1000 seats with tailored call routing, monitoring, call recording and remote support.

Debt recovery & collection agents - Swyx combined with auto attendant card processing for out of hours card payments plus integration with Collections systems and dialling capabilities.

Legal practices - call recording, client logging and conversation transcripts/file notes to audio typists

 

Asterisk - linux based solution suitable where a totall y bespoke and integrated telephony solution is required.